Trust Introduces Number to Identify External Calls

15/12/2016

As a result of feedback from service users and staff, the Trust will be releasing a telephone number to identify external calls made from South Eastern Trust facilities.

From 19 December 2016, we will present 08000 778730 on all calls made externally.

If the 08000 778730 number is called back, the following message will be played

"Hello this is the South Eastern Health and Social Care Trust, we tried to ring you, but there was no answer. If we still need to contact you we will try again, there is no need to call us"

Currently, when called from the South Eastern Trust, 'number withheld is presented' which causes many calls to go unanswered and causes repeat phone calls.