Stay Well This Winter - Your Health & Care Services Over Xmas & New Year

30/12/2016

The Health and Social Care Board (HSCB) together with the South Eastern Health and Social Care Trust, GPs, Pharmacists and Dentists, have been working to ensure that people have access to urgent care services over the Christmas and the New Year holiday period.

The following health and care arrangements will be in place should you or a member of your family become ill or have an accident.

As part of the Stay Well This Winter campaign, we are encouraging you to look after yourself and take actions that will help you stay well during winter. If you feel unwell, it is also important to choose the service most appropriate to your symptoms, so you can get better quicker. It will also help the health and social care services make the most of finite resources.

Self-care is the best choice to treat most minor illnesses, ailments and injuries. A range of common illnesses such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over the counter medicines and plenty of rest. Remember, whether treated or not, most of these will get better.


Pharmacy

Your local pharmacist can provide confidential, expert advice and treatment for a range of common illnesses and complaints. The Health and Social Care Board has been working closely with local pharmacists to draw up holiday pharmacy rota arrangements. Please note that where ‘no rota required’ is listed against an area, this means a number of pharmacies in the area are open on this date and will be providing cover at various times.

The pharmacy rota arrangements are:

Sunday 1 January 2017

Bangor

Boots Pharmacy
79-83 Main Street
Bangor

1pm – 5pm

Downpatrick

Deeny Pharmacy
34 St Patrick’s Avenue
Downpatrick

1pm – 2pm

Lisburn

Boots Pharmacy
Sprucefield Shopping Centre
Lisburn

1pm - 6pm

Boots Pharmacy
57 Bow Street
Lisburn

1pm – 5pm

Holywood

Alliance Pharmacy
136 High Street
Holywood

12pm – 1pm


Newcastle

Hart’s Pharmacy
50 Main Street
Newcastle

5pm – 6pm

Newtownards

Boots Pharmacy
Ards Shopping Centre
Newtownards

1pm – 5.30pm

Peninsula

Ballywalter Pharmacy
61/63 Main Street
Ballywalter

4pm – 5pm

Monday 2nd January 2017

Bangor

Boots Pharmacy
79-83 Main Street
Bangor

9am - 6pm

Boots Pharmacy
33 Bloomfield Centre
Bangor

9am – 5.30pm

Downpatrick

Gordon’s Chemist
37 Market Street
Downpatrick

1pm – 2pm

Lisburn

Boots Pharmacy
Sprucefield Shopping Centre
Lisburn

8am - 10pm

Boots Pharmacy
57 Bow Street
Lisburn

10am – 5pm

Holywood

Sweeneys
52 High Street
Holywood

11am – 12pm

Newcastle

Medicare Ltd
49 Central Promenade
Newcastle

5pm – 6 pm

Newtownards

Boots Pharmacy
Ards Shopping Centre
Newtownards

10am – 5pm


Peninsula

McKeever’s Chemist
38-40 Main Street
Kircubbin

4pm – 5pm

Repeat Prescription Medications

Please remember to order and collect any essential repeat prescription medications from your daytime GP surgery in advance of the holiday period. GP out of hours will only provide repeat prescriptions in exceptional circumstances.

 


 

Out of Hours GP Service

The GP Out of Hours service is available if you require urgent medical care when your daytime GP surgery is closed. Remember to telephone the service first:

Downpatrick and Lisburn - Telephone: 028 9260 2204

Operates from 6.00pm – 8.00am each weekday evening and 24 hours on Saturdays, Sundays and public holidays (including Christmas Day, Boxing Day and New Year’s Day).

Newtownards - Telephone: 028 9182 2344

Operates from 6.00pm – 8.30am each weekday evening and 24 hours on Saturdays, Sundays and public holidays (including Christmas Day, Boxing Day and New Year’s Day).

The doctor or nurse will give you advice over the telephone, decide if you need to be seen by a doctor or will refer you to another service if required.


 

Out of Hours Dental Services

 
Details of dental services will be displayed at dental surgeries or can be obtained by contacting your dentist.

For out of hours urgent dental problems, you should contact your dental surgery, visit www.hscboard.hscni.net/our-work/integrated-care/dental-services/out-of-hours-emergency-dental-treatment or ring the Relief of Dental Pain Clinic out of hours telephone number 028 9063 8486.

The Relief of Dental Pain Clinic is for the treatment of dental emergencies only, including trauma, swelling, uncontrolled bleeding and severe pain.


Out of Hours Emergency Social Work Service

The Out of Hours Emergency Social Work Service is available outside normal office hours and on weekends, bank holidays and public holidays for genuine emergencies that cannot wait until the next working day.

You can contact the Regional Emergency Social Work Service on 028 9504 9999.


Minor Injuries Unit

A minor injuries unit can treat injuries that are not critical or life threatening, such as injuries to upper and lower limbs, broken bones, sprains, bruises and wounds, burns and scalds, bites, cuts and wounds and eye injuries.

If you suffer a minor injury you can go to the Minor Injuries Unit at Ards or Bangor Community Hospitals.

If you have any queries about whether you can be treated at a Nurse Led Minor Injury Unit please call for advice.

Bangor Community Hospital
Castle Street
Bangor
BT20 4TA

Telephone: 02891 475 120

Open Monday-Friday, 9.00am-5.00pm. Closed weekends and Christmas Day.

 

Ards Community Hospital
Church Street
Newtownards
BT23 4AS

Telephone: 028 9151 0110

Open Monday-Friday, 9.00am-5.00pm. Closed weekends and Christmas Day.

If you have any queries about whether you can be treated at a Minor Injury Unit please call for advice.


Emergency Departments

Emergency Departments provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma. Normal Emergency Department services will be operating throughout the holiday period as usual. The service is for those in need of emergency treatment.


 

999 Ambulance Services

As always, the emergency ambulance service will be there if you need it. Always dial 999 when there is a risk to life or of serious injury. But, if your call is not an emergency, then please use the most appropriate service and help keep the 999 system clear for life threatening emergencies.

Remember, you could risk a life if you tie up an emergency line for a non-emergency call. Your call could delay someone with a real emergency. Keep emergency lines free.


Please make sure you Stay Well and get the right treatment for you and your family and help manage your health services resources.

Further information about health and social care services in your area and the Stay Well campaign can be found at www.nidirect.gov.uk/campaigns/stay-well

The Health and Social Care Service would like to wish you a safe and healthy Christmas and New Year.