Dunmurry Manor

27/06/2018

Dunmurry Manor Care Home

There has been much media coverage regarding events in Dunmurry Manor Care Home.  The South Eastern HSC Trust knows that residents, their families and the wider public may be feeling anxious about what they have been hearing. The Trust would like to state its position and, in doing so, provide re-assurance for those who are affected and have concerns.

Firstly, the Trust absolutely recognises that there are lessons to be learnt from the events in Dunmurry Manor for all parts of the system. The Chief Executive acknowledged this at Public Trust Board on Thursday 21st June and apologised for any failings identified which were attributable to the Trust.

The Trust had already begun the process of putting changes in place based on its own learning from events in Dunmurry Manor. The recommendations of the COPNI Investigation, which was published on 13th June, are now being considered and will result in further changes. We know there will also be learning for other parts of the Health and Social Care System and indeed the system as a whole.

The statement issued by the Department of Health this morning outlined the series of measures being put in place to enhance standards and restore public confidence.

Specifically in relation to Dunmurry Manor, the Trusts, RQIA and the recent independent assessment have provided assurance in relation to care at the home. At this point there is evidence to demonstrate that the collective efforts of all of the statutory agencies and staff working in Dunmurry Manor have resulted in improvement. Getting to this point has prevented the inevitable distress that results for residents and their families should a home have to close.

The Trust is also writing to all residents in homes in their area encouraging them to contact us if they have any issues of concern.

In relation to the criticism in the media regarding Contracting arrangements:

One of the measures outlined in The Department of Health statement this morning was a scoping review on potential options for additional sanctions for private sector care home providers and companies responsible for serious failings. The Trust welcomes this. Whilst suspension of admissions, which took place on a number of occasions in Dunmurry Manor, means loss of income for the home we recognise there is more could be done.

In relation to investigation of Complaints and Adult Safeguarding Issues

We welcome the Independent Review of the actions by the HSC system in relation to care failings at Dunmurry Manor and the audit of safeguarding investigations in relation to care homes operated by the Independent Sector, both of which were also announced this morning. These will examine all of the detail around Dunmurry Manor including the Trust’s actions or omissions.  We believe this is the best way to achieve a fair and balanced review.

We will therefore not be responding to any further media queries to enable the review and audit to proceed. We believe this is the best forum to address these vital issues and we hope that people will give the review the time and space to carry out this important  work.