Outpatients at Lagan Valley Hospital

A new automated check in system is in use at the Outpatients Department at Lagan Valley Hospital.

The Savience touchscreen system is simple and quick to use. Patients check in by touching the large coloured screen, which asks for your date of birth and if you are male or female. The system provides each patient with an appointment slip, which includes an appointment number for confidentiality, and directions on which room to go to. When the doctor is ready, their number will be called out.

The system is designed to prevent any unnecessary waiting time and to maximise confidentiality. It will also deliver patient records in advance of arrival and will allow appointments to be quickly re-scheduled.