Emergency Department at the Ulster Hospital

The Ulster Hospital Emergency Department is located on the right hand side of the main building, directly facing you as you drive in the main entrance.

The emergency department assesses and treats people with serious injuries and those in need of emergency treatment. It is open 24 hours a day, 365 days of the year. It is sometimes referred to as 'casualty', 'accident and emergency' or 'A&E'. If you need an ambulance, you should call 999.

Generally you should go to the emergency department only in emergencies such as:

  •  unconsciousness 
  •  a suspected stroke 
  •  heavy blood loss 
  •  suspected broken bones 
  •  a deep wound such as a stab wound 
  •  a suspected heart attack 
  •  difficulty in breathing 
  •  severe burns 
  •  a severe allergic reaction

If you are less seriously ill, you may wish to attend the Minor Injuries Unit at Bangor Community Hospital (open 9am-5pm every day) or Ards Hospital (open 9am-5pm Monday-Friday) or your GP.

If you are not sure you can phone your GP, who will have out-of-hours telephone service.


What happens at the Emergency Department?

 

 

 

Once you're at the Emergency Department, you will give your details to a receptionist. Then, within a short time, a nurse will triage you,,that means assess the nature of your injury/complaint and determine how urgent it is. . You will then be categorised into one of five groups. It is essential that this system is in place to ensure that patients are seen in order of clinical need, rather than in time of attendance.

You may have to wait a short time before you are seen by the doctor. This will depend on how busy the Department is and how serious the other patients’ conditions are.

As well as timely care, our aim is to ensure that services are safe, of a high quality and improve the outcomes for our patients.

The waiting area has vending machines for tea,coffee,cold drinks and confectionery, and the pay machines for car parking are also situated here, so you may need to bring some change.

Car parking is available to the front of the Emergency Department, straight ahead in the Terraced Car Park or to the right in Care of the Elderly car park.


Remember

You may be able to treat minor illnesses or injuries such as sprains, strains, insect stings and cuts and grazes yourself

Local pharmacist can give advice for treating common illnesses and the best medicines to use

Visiting your GP for medical advice, examinations or an illness or injury that require prescriptions

If you are unsure on whether you should come to the Emergency Department click here to check the Choose Well guide to find the appropriate service for you.