Outpatients at the Downe Hospital

The Downe Hospital in Downpatrick is delighted to be the first hospital in Northern Ireland to install the Savience appointment check-in system within its Outpatient Department.

The touchscreen system is simple and quick to use. The two kiosks are located at the entrance to the Outpatients Department, and patients check in by touching the large coloured screen, which asks for your date of birth and if you are male or female. The system provides each patient with an appointment slip, which includes an appointment number for confidentiality, and directions on which room to go to.

The system is designed to prevent any unnecessary waiting time and to maximise confidentiality. It will also deliver patient records in advance of arrival and will allow appointments to be quickly re-scheduled.