Choose Well

The 'Choose Well' campaign aims to help people gain a better understanding of the choices available and allow them to get access to the right services quickly, whether it is checking online, a trip to the pharmacy or an appointment with the GP. If people Choose Well they will get the right services for them and will help the health service to help them.

Choose Well is also about helping the staff in our Emergency Departments concentrate on the people who are the most sick and injured. It’s about making it clear to the public that emergency and 999 services are for life threatening and serious conditions. Minor healthcare issues can be dealt with at home, by a pharmacist or by a GP.

If you are in doubt about which service is most appropriate for you, more information is available on

Choose Well Leaflet PDF

Self Care

Self-care is the best choice to treat minor illnesses, ailments and injuries. A range of common illnesses and complaints, such as aches and pains, coughs, colds, upset stomachs and sore throats can be treated with over-the-counter medicines and plenty of rest.


Your pharmacist may be able to help you with:

  • Eye infections, stomach upsets, skin conditions, allergies, aches and pains
  • Common drugs, vitamins and minor first-aid
  • Healthy eating and living, including giving up smoking
  • Blood pressure and diabetes monitoring and needle exchange, truss fittings, stoma products and incontinence supplies
  • Women's health, including treatment for thrush, emergency contraception and pregnancy testing
  • Children's problems, including nappy rash, teething, coughs and colds
  • All prescribed and over the counter medicines


GPs provide a range of services including:

  • Medical advice
  • Physical examinations
  • Diagnosis of symptoms
  • Prescribing of medication
  • Health education
  • Giving vaccinations
  • Carrying out simple surgical procedures
  • Providing ongoing care for more longstanding or chronic conditions

GP Out-of-Hours

GP Out of Hours is available if you require urgent medical care when your GP surgery is closed. GP Out of Hours services operate from 6pm each weekday evening until your GP surgery opens the next morning and 24 hours on Saturdays, Sundays and public holidays.

Downpatrick (DowneDoc)  -  Tel:  (028) 9260 2204
Lisburn (LaganDoc) - Tel:  (028) 9260 2204
Newtownards (NDADOC) - Tel:  (028) 9182 2344

GP Out of Hours Website:

Minor Injuries

Types of injuries treated can include:

  • Injuries to upper and lower limbs
  • Broken bones, sprains, bruises and wounds
  • Bites – human, animal and insect
  • Burns and scalds
  • Abscesses and wound infections
  • Minor head injuries
  • Broken noses and nosebleeds 
  • Foreign bodies in the eyes and nose

Minor Injuries Units

Bangor Community Hospital
Opening Hours
: Monday-Friday, 9am to 5pm, closed weekends and Christmas Day
Telephone: (028) 9147 5120

Ards Community Hospital
Opening Hours :Monday to Friday, 9am to 5pm, closed weekends and Christmas Day.
Telephone: (028) 9151 0110

Downe Hospital (from 1 March 2014)
Opening Hours:  Saturday & Sunday, 9am-5pm
Telephone:  (028) 4461 3311

Emergency Department/999

You should always call 999 if someone is seriously ill or injured and their life is at risk.

Emergency Departments provide the highest level of emergency care for patients, especially those with sudden and acute illness or severe trauma such as:

  • Suspected heart attack
  • Suspected stroke
  • Serious head injury
  • Serious accident

Emergency Departments

Ulster Hospital, Dundonald
Opening hours
: 24 hours
Telephone: (028) 9048 4511

Lagan Valley Hospital, Lisburn
Opening Hours
: 8.00am -8.00pm (Mon-Fri) Closed Saturday & Sunday
: (028) 9266 5141

Downe Hospital, Downpatrick
Hours: 8.00am-8.00pm (Mon-Fri) Closed Saturday & Sunday
: (028) 4461 3311



To view the recent 'Choose Well' television adverts, please click on each below: